Want quick answers to your questions, even when you're not near a computer? You can text us or free, anywhere, anytime!
To ask Scarleteen a question via text, text the keyword ASKST to 66746, followed by your question. If you don't need us right now, you can save our text number to your phone so that you can catch us when you do have a need.
We'll pick up the line as quickly as possible just like we do at the message boards to help you or your friends out fast. We can even go back and forth: if you have more questions after asking one (or we didn't answer you as well as you'd have liked), just respond with more and we can continue the conversation.
Response times may vary, but just like with the message boards many of our users will get answers within less than an hour of asking: some even within minutes. We know sometimes your questions are time-sensitive, so we'll do our best to answer them as fast as we can. Response time may be faster between the hours of 6AM and 11PM PST. Currently, this service is only available for our users in the U.S.
There is no additional fee for texting us: the cost is the same as whatever it costs you to text your friends. Your privacy is completely protected: we can't and won't ever see or get your name or your phone number. Our service will instead assign you a totally random user ID. Your answers will come from one of our staff or volunteers, identified by our first names.
Text users are expected to follow our general guidelines for the website when using the text service.
Just like with all other portions of the site and its services, be aware that information via the text service is provided for informational purposes and is NOT meant to and cannot substitute for the advice provided by an in-person medical professional. The information we provide is not meant to be used to diagnose or treat a health problem or disease, or for prescribing any medication. You should always consult your own healthcare provider if you have, or think you may have, a health problem or medical condition.
Because as you probably know, people use texting a whole heaping lot and it's always been our aim to make sex education and information as accessible for you as possible. Teens and young adults have enough on their plates already: we want to make getting the important sexuality, sexual health and relationship info and support you (or they, depending on who is reading this) need easy.
Like other services on Scarleteen, we also like that this is something that (save any usual texting charges) is free for our users and which protects and respects your privacy.
According to a 2008 Nielsen study, teenagers between the ages of 13 to 17 “text more than any other demographic group” clocking up an average of 1,742 texts a month. Approximately 79% of all teens have a mobile device – a 36% increase since 2005. CTIA-The Wireless Association® released research in 2008 on cell phone use by teens aged 13-19 in the United States. From 100 questions about cell phones, perceptions, and attitudes, some of the results included that: 57% agree or somewhat agree that the cell phone has improved their quality of life and 18% agree or somewhat agree that the cell phone has positively influenced their education. 35% have used their cell phone to reach out to someone in need. (We really like that one.) The younger the teen, the more likely they are to choose text messaging over talking on the phone. 28% of teens are browsing the web on their cell phones. 66% want cell phones to provide the freedom to get an education from any location on earth.
And we want to help them have just that freedom when it comes to the kinds of sexuality education we provide.
Once more with feeling, to ask Scarleteen a question via text, just text ASK ST to 66746. You can put that number in your phone right this very second so that it's there if and when you or someone else needs it.
P.S. If you have a website that teens or young adults go to and you want to promote this service, feel free to copy the graphic above and use it for your site!
Message & Data Rates May Apply.
Text STOP to 66746 to opt-out.
Support: support[[at]]mosioproject.com / 877.667.4699