summer

Summering Safe and Sound

Here in the hemisphere I live in, we're into the swing of summer. Ah, summer, my personal favorite season. I love the sun, the warmth, everything blooming, the energy, the spirit of the season.

It's also the time of year when we tend to see the most new users coming to us because they're in a crisis or a panic, or are just really, really feeling down in the dumps. We know that the idea of summer as a happy, carefree time for all young people doesn't square with the reality that for plenty, it's not, whether that's about tough stuff happening, or about having experiences that aren't negative, but are just super-challenging. With that in mind, here are a few tips and things to think about as you get into (or grapple with) your summer groove:

Scarleteen Direct Service Response Time Changes

Just a quick update about a change starting at Scarleteen, for those who use our direct services.

With both our message boards and text service, we have told our users for many years now that they can expect a reply from a staff member or volunteer within 24 hours, though most have usually received replies more quickly than that, often even within minutes at certain times of day.