Things slow down a bit here around the holidays. So, this is one of the main times of each year when I try to review all the content we have at the site and map out articles I, and the volunteers, feel we should aim to write or have written to add in the next year.
To do that, I look at the running notes I keep from observing what our users ask for in direct services and our social media; places where they ask for things and I don't feel we have just the right pieces to refer them to, or what we'd want to be able to give when it comes to on-site resources.
I want to focus this entry on the second of the optional questions in the demographics survey. The question was this: Since using Scarleteen, which of any of the following has changed for you, and by how much?
What we most wanted to see was not the areas where we may have done a good job or where our users already felt things were going very well for them, but areas where it would seem sound to say we currently are not having the impact we'd like to with positive changes. In other words, this question seemed likely to be most useful in identifying our potential weak spots, rather than our strengths, and could give us a clearer sense on how and where we should look most to improve our content and approaches.
I'd like to start a new series at Scarleteen to address some unique first-person experiences while also looking at generational differences and similarities, divides and bridges.