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Not authorized?

Posted: Fri Jan 15, 2016 4:20 pm
by JCf316
Whenever I try to go to any of your online resources it takes me to a blank page that says I'm not authorized to view this page? Why is that?

Re: Not authorized?

Posted: Fri Jan 15, 2016 4:21 pm
by Heather
Are you the same person who was asking about this in our SMS service? If so, are you trying to access articles via a web browser or a mobile phone, with our mobile site? If it's the latter, our mobile site is currently being evaluated and repaired.

The website, however, accessed via a web browser OR by choosing "view full site" via the front page of the mobile site, should work just fine and is being accessed by users just fine. I have just evaluated the whole site for broad user functionality myself this morning due to this complaint from a user in our SMS service (whether that was you or not). Only the mobile site is currently effected by service issues.

Re: Not authorized?

Posted: Fri Jan 15, 2016 4:59 pm
by JCf316
No I'm not that person, but I am using the mobile site. Thank you!

Re: Not authorized?

Posted: Fri Jan 15, 2016 5:17 pm
by Heather
Sure! Just switch over to the full site and you should have no problems. :) And we should have the mobile site repaired by the end of the weekend.