We normally make ourselves available over the holidays when many other organizations are closed, but this year we're going ahead and giving all of our staff a holiday break. We've had such a hard year, like so many, and time for all who work so hard here to rest and regroup at the end of it is necessary so we can keep doing our work well and do needed self-care.
Eleven years have gone by since I first came to Scarleteen as a very frightened, very lost sixteen year-old who had nowhere else to go and was ready to give up altogether.
I don't remember now what I wrote or what I asked for. But I will never forget seeing a response from Heather which read "I believe you, and I care."
Just a quick update about a change starting at Scarleteen, for those who use our direct services.
With both our message boards and text service, we have told our users for many years now that they can expect a reply from a staff member or volunteer within 24 hours, though most have usually received replies more quickly than that, often even within minutes at certain times of day.