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Love something? Hate something? Want something here you can't find? Feel like a piece here gave you less information than you wanted or too much? Feel like you or your experiences aren't being represented or addressed well? Found a mistake or error or a page in need of an update? Think we overlooked or misstated something important, or missed the boat? Have an issue with or questions about any of our policies? Feel like something -- an article, an answer, the functionality of the site -- serves you well, but could serve you even better with an addition or a change? We want to know!
Our model at Scarleteen right from the start has been to provide information and content based primarily on what you ask us for and what you express you want and need.
That remains the way we like to do things around here, and we depend on you to keep us filled in and in-touch. So, what you think is not only important to us, it's critical so we can do a good job providing information that's relevant to you. Like any other service, organization or collective, there are some things we can't do or where we just aren't the right people to do it. We do have limitations, either because of funding or time, the limits of the media we use or the limits of our own expertise, experience or education. But even in cases where something just can't be done, it's always good to ask and always good for us to think about it, and more times than not, we can provide what our users ask for. If and when we can't provide something, we also can usually give you a referral to someone else who can.
We are most interested in comments and suggestions from the population that we aim and are created to serve: from young people under the age of 25.
If you're over 25, we welcome your suggestions, however we often find that what older people think is best for younger people is in conflict with what our younger users are asking for themselves. Over-25s need to understand that their opinions will always come second here, as responses to them often will, and ask you please put and consider the younger people here first yourself.
We ask suggestions NOT be sent via our Twitter account. It's too tough to talk about anything in any depth or with clarity in 140 characters on the fly. While sometimes it's fine to leave suggestions on our message boards and to discuss these issues there, we prefer the options listed above and find they work better for everyone. That's mostly because when we're working the boards, our primary aim is to take care of users in immediate need of help or information with their lives or their health. We prefer to tend to general or content suggestions in spaces and at times when users in need are not left hanging and when we're not in the thick of counseling someone. Thanks!
Just like with the guidelines for the rest of the site and our services, comments left here or elsewhere that are not constructive, which are spam or any kind of threat, personal attack or harassment will not be published or provided a response.
However you get in touch with us, we'll get back in touch with you soon. However you provide a suggestion, we may have some questions for you to be sure we understand what you're asking for, so do check back into your email, this page, your phone or Facebook again after you've posted so we can follow up!
We appreciate your input and participation, and as always, thank all our readers for the essential part they play in helping us to create content and services that young people around the world can use and find useful.