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New Start

Head Office
Phone Number: 
+27 (0)11 484 5320


2nd Floor, Block B Metropolitan Office Park 8 Hillside Road Parktown
Parktown, Johannesburg
South Africa
STI/STD testing and treatment
counseling/therapy or support groups
Additional Services: 
New Start has monthly mobile outreach in fifteen different locations throughout South Africa. To find your nearest Newstart HIV counselling and testing centre, you can SMS "HIV" and your postal code to 31771. If testing as a couple, the fee is the same as for a single person.
Do they offer sliding scale/low-cost/no-cost services?: 
Can they provide services in more than one language?: 
I don't know
Do they offer free condoms?: 
Is this clinic/provider accessible for people with disabilities?: 
I don't know

South Africa's largest non profit HIV counselling and testing programme, managed by the Society for Family Health (SFH). At New Start, you will meet with an HIV counsellor in a private room, learn your HIV status and work with your counsellor to come up with a plan to stay healthy – whether you test positive or negative.

The service is completely anonymous and confidential: you will never be asked for your name, nor will your information and status be shared with anybody else. The counsellors who will guide you through the process are highly trained and very professional. The HIV tests are conducted by experienced lab technicians and New Start uses two different HIV tests on each client, to ensure the test results are accurate.

The entire process takes less than hour, no appointment is necessary, and it will only cost you R25. If you cannot afford this fee you will not be turned away and the service will be provided to you for free. Couples are welcome to test at the centre and are encouraged to go through the entire process of counselling and testing together.

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