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» Scarleteen Boards: 2000 - 2014 (Archive) » COMMUNITY ANNOUNCEMENTS & HELPS » Site Help and Service » Account Confusion

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Author Topic: Account Confusion
Member # 46170

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so I'm having trouble using this account on any computer but mine because I've forgotten the password and can only get onto it here because I'm set to be constantly logged in. The real problem however is that the e-mail address I have signed up to this account has been taken down on hotmail because I don't use it anymore and I can't reopen it, due to some complications with not having cell service and other things. Point being that to change my email address I need my old password and to change my password I need my old password and to get my old password I need to sign on to my old e-mail account, making this all rather not doable.

Is there anything I can do to find out the current password of this account without my accessing my old e-mail?

Posts: 245 | From: British Columbia, Canada | Registered: Mar 2010  |  IP: Logged | Report this post to a Moderator
Executive Director & Founder
Member # 3

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We can't create or find the passwords for users in the back end of our system, so since you can't access the email account where you can have it sent to you, I'd just suggest making a new account.

Heather Corinna, Executive Director & Founder, Scarleteen
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Posts: 68290 | From: An island near Seattle | Registered: May 2000  |  IP: Logged | Report this post to a Moderator

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