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» Scarleteen Boards: 2000 - 2014 (Archive) » COMMUNITY ANNOUNCEMENTS & HELPS » Site Help and Service » FAQ forum

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Author Topic: FAQ forum
blackbird
Activist
Member # 4159

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I read a thread yesterday about someone who posted a thread because her thread went unanswered. I can sympathize with that, but how are new people supposed to know that their question isn't getting answered because it was talked about to death?

I've seen on other boards that they have a "FAQ" forum where all new threads that have been talked into and beyond the ground are moved. It might help those to not feel like any of us here are ignoring them.

It's just a suggestion. I wouldn't think about using the "search" feature to find out if any of my questions have ever been answered before.....

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"It beats me how Freud could say 'What do women want?' as if we all must want the same things." --Katharine Whitehorn, English journalist


Posts: 354 | From: san mateo, california, usa | Registered: Jun 2001  |  IP: Logged | Report this post to a Moderator
SlowCookie
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We have a FAQ link at the top of the page, entitled "FAQ". Fittingly between the "search" and "help" links.

As for the search function, I don't know about you but I usually go through the website, read a few things before I post. Sometimes all it takes is a simple scroll down the page to get your question answered. Besides, according to the guidelines, you should do a search.

quote:
Lastly, these boards exist to offer real-time support for the existing material published at scarleteen.com, not to replace that information. Before posting, we encourage you to educate and inform yourself with information from the site itself, which you can access at http://www.scarleteen.com or you may search the site at http://www.scarleteen.com/search.html[/quote]

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SlowCookie
Scarleteen Advocate


Posts: 681 | From: Florida, USA | Registered: Jul 2000  |  IP: Logged | Report this post to a Moderator
Heather
Executive Director & Founder
Member # 3

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Honestly, it's kind of like asking a librarian to answer a question for you when you';re in the library and can look for yourself first.

You take a look in the section you want to post in, or in the AAS archive. You look in the site first, as the guidelines every user agrees to asks them to do.

We don't expect anyone to be psychic, but it really is important to remember that one itty bitty person (me, who is under the poverty level) pays for ALL use of this site and the boards, and it in obscenely expensive, and my resources are seriously limited. Just today, we got errors telling us our boards are running out of space, and I cannot afford to pay for any more.

So, in short, conscientious use of the boards and our resources assures us the boards will stay. if those resources are squandered, they may not be able to.

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Heather Corinna
Editor and Founder, Scarleteen

My epitaph should read: "She worked herself into this ground."
-- Kay Bailey Hutchinson


Posts: 68290 | From: An island near Seattle | Registered: May 2000  |  IP: Logged | Report this post to a Moderator
Heather
Executive Director & Founder
Member # 3

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I should also add that that unanswered thread was NOT in Ask a Sexpert. It was in the general boards, and we have no control over what threads users are interested in replying to, and I only have 24 hours in a day, and cannot make sure to put an answer in every single thread that gets posted.

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Heather Corinna
Editor and Founder, Scarleteen

My epitaph should read: "She worked herself into this ground."
-- Kay Bailey Hutchinson


Posts: 68290 | From: An island near Seattle | Registered: May 2000  |  IP: Logged | Report this post to a Moderator
Pixie69
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Member # 406

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Mz Scarlet, you should be happy that there are only 24 hours in a day because knowing you you would just spend the extra hours working your poor bum off!

Maybe I'm just a weirdo but I always snooped around and posted replies at new boards to get a feel of the area. Then again, I actually read the guidelines I agree to too, so maybe I just have too much free time

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Brittany
Scarleteen Advocate

"Just say no" fights teen pregnancy the way "hey, cheer up" fights manic depression.


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blackbird
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really? I asked Gumdrop Girl about it last night and she didn't say anything about a FAQ section already set up. She said that you guys were still thinking about it....
Posts: 354 | From: san mateo, california, usa | Registered: Jun 2001  |  IP: Logged | Report this post to a Moderator
LilBlueSmurf
Scarleteen Volunteer
Member # 1207

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Yuup ... In nice big bold letters to the top of your screen. I think what she must've meant was that we were thinking of changing/adding to them ... ?? I can't speak for her tho.

I agree w/ you Pixie


Posts: 7168 | From: Ontario | Registered: Sep 2000  |  IP: Logged | Report this post to a Moderator
   

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