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» Scarleteen Boards: 2000 - 2014 (Archive) » COMMUNITY ANNOUNCEMENTS & HELPS » Staff Stuff » 8/19 - 8/28: Slower Response Times

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Author Topic: 8/19 - 8/28: Slower Response Times
Heather
Executive Director & Founder
Member # 3

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As some of you know, this summer has been outrageously busy for us per user needs and traffic, but also very short-staffed.

I'm afraid during these dates, we will be more shorthanded than usual yet again, so be prepared to have wait times for responses be slower than usual.

we also ask you help us out during times like these by following the user guidelines you agreed to, which includes searching the main site -- NOT just the boards -- first for answers to your questions, and also respecting limits and boundaries set by staff and volunteers. bear in mind nearly any other site like ours you will go to will usually have a great deal of staff, as well as institutional support we do not have, and are usually still slower in responding than we are, or do less one-on-one work like we do.

So, we ask for, and appreciate, your patience and understanding. Thanks!

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Heather Corinna, Executive Director & Founder, Scarleteen
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Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has. - Margaret Mead

Posts: 68290 | From: An island near Seattle | Registered: May 2000  |  IP: Logged | Report this post to a Moderator
   

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