Scarleteen's users are diverse, as are the reasons they find us, and the issues they bring to us. For some, the needs are as basic as needing to know how and when to use a condom or a hormonal contraceptive, or learning the names and functions of body parts. Some want help figuring out if sex with another person is something they want or not, or are ready for; some need help learning to negotiate or assert their sexual or interpersonal wants and needs. Many just need to know, from especially from someone who doesn't want anything from them, that it's okay for them to have sexual feelings and a sexuality. Many users like these have access to sexual healthcare, supportive and caring families or communities, and haven't experienced great sexual or interpersonal traumas. For those users, we're often something they need, but not something they can't manage without. We're a valuable helper, but not the only help they've got to draw on.

Some of our users come to Scarleteen just once or twic